I. Member’s Basic Information

To become a Whot365 Member, new players may either personally register onsite or through remote/online registration. Only persons twenty-one (18) years of age shall strictly be allowed to register and avail of the services of a an Online Gaming Platform.

II. Communications Opt In

In order to improve your experience with us, Whot365 may send you communication materials, including, but not limited to, through any and/or all of the following means, administrative and law-mandated announcements, projects, campaigns or promotional materials.
º E-mail º SMS º Phone Calls
º Social Media (Facebook, Instagram, Twitter and the like)

III. Collection and Privacy Statement

Whot365 for the purpose of providing you with our services. our company needs to share your information with vital suppliers, third party service providers, related companies and subsidiaries to provide you with our services, administration of your account, accounting, market study promotions, play tracking, profiling and loyalty points, promotional games, release of prizes and such other allied services.

1. In addition to the above-mentioned purposes, our company collects personal information, which will be used to facilitate the transaction, track and administer your account, and improve efficiency in providing you with our products and services.
2. Our company shall keep the Member’s information strictly confidential. The information you give us will not be sold, shared to subsidiaries, third party service providers, suppliers, related companies or made available to the public, except in line with the disclosed purposes .
3. Our Company applies strict security measures and uses automated systems to make sure that the Data Privacy standards for confidentiality, integrity and availability of your personal data are met. Our employees are trained to handle your personal data and we have internal controls in place to avoid and handle personal data breach.
4. Your information shall be kept in our system for as long as your account is active and for a period of at least one (1) year from your last visit.
5. For any complaints, which include, but is not limited to, the handling, correction, or request for deletion of your personal information, please contact us.

BingoPlus is open to qualified individuals twenty-one (18) years old and above.
Pursuant to Presidential Decree 1869, as amended by Republic Act 9487, persons under 21 years of age or students of any school, college, or university in the Philippines are not allowed to play in this gaming establishment or in our Online Gaming Platform.
Pursuant to Malacañang Memorandum Circular No. 8, the following are not allowed to enter, stay, and/or play in the gaming establishment/platform.

1. Government officials and employees connected directly with the operation of the Government or any of its agencies.
2. Members of the Armed Forces of the Philippines, including the Army, Navy, Air Force, or the Philippine National Police.
3. Persons under 18 years of age.
4. PAGCOR officials and employees;
5. Unregistered players;
6. Banned individuals;
7. Spouse, common-law partner, children, parents of officials and persons mentioned in items (1), (2), and (4) above.
8. Persons included to the National Database of Restricted Persons;
9. Gaming Employment License (GEL) holders; and
10. Financiers/Loan Sharks and the like.
BingoPlus has the right to deny application or terminate the membership of any individual who violates the terms and conditions of the membership or provides false or inaccurate information during the membership registration. By proceeding with the membership registration, you hereby attest and expressly confirm that you do not fall under any of the categories of the restricted perseons above.

Funds or credits in the account of a player who is found ineligible to play shall mean forfeiture of said of said fund/credits in favor of the Government.

Member’s Affirmation and Consent

I am 21 years of age or older, I have read and understood Terms and Conditions of membership and agree to abide by them, as amended from time to time and declare that the details in this application are true and correct.

I acknowledge and agree to be bound by, and undertake to comply with, the house rules, regulations, and policies issued by the Philippine Amusement and Gaming Corporation concerning the operations and management of this establishment.

I also read and understood the company’s Collection and Privacy Statement, and I freely give my informed consent to the collection and the uses of my personal information. I understand that withdrawal of this consent will result in the deactivation of my membership.

I am required to complete the Know Your Customer requirements prior to my first withdrawal or within three calendar days, whichever comes first.

I am aware that funding, withdrawal, and/or transfers from and to a payment/banking solution other than my registered account may cause suspension, termination of my account, subject to further verification of Whot365.

I may make transactions to a 3rd party, such as GCash, Paymaya etc. through Whot365 Online Gaming Platform. By using the services, I agree that Whot365 may use all information, including personal and billing information, provided by me to BingoPlus, GCash, Paymaya, or other third- party providers in the course of using the Services (“Payment Instructions”). I acknowledge and agree that it is my sole responsibility to ensure that all my funding and withdrawal transactions are correct, complete, and accurate in all respect and I understand that time is required to process my account instructions. The account instructions provided by me will be treated as final and executory. Further, by providing Whot365 with my account instructions, I agree to deposit/withdraw or allow BingoPlus to deduct from my account all fees and charges associated with my fund instructions.

Standard Processing Periods for Deposit and Withdrawal Transactions:

On delayed deposits and withdrawals due to third-party payment provider’s scheduled preventive maintenance – Account will be monitored within 24 hours.

If the amount has not been reflected in the player’s account, player is requested to report back to Whot365 to ensure that funds will be credited back into the player’s account.

Whot365 is not responsible for any delays caused by circumstances beyond its control, such as, those arising from transactions with third-party payment providers and vendors, among other fortuitous events.

Whot365 has No Liability

I acknowledge and agree that no liability shall be attached to Whot365 if the latter is unable to complete any funding instructions initiated by me for any reason beyond Whot365’ control, including, but not limited to, the following:

If, through no fault of Whot365, my Account does not contain sufficient funds or if the deposit or withdrawal would exceed the transactional limit set for my Account;

Whot365 payment processing center is not working properly or is under system maintenance and I am aware or have been advised by Whot365 about the malfunction or system downtime or maintenance before I execute the fund transfer instructions

I have not provided Whot365 with the correct account information, or information that I provided becomes incorrect; and/or

Circumstances beyond Whot365’ control (such as, but not limited to, fire, flood, system breakdown, technical bugs or malfunction, and/or types of players; or interference from an outside force), even if foreseeable or foreseen, that may prevent the proper execution of the transfer instructions and Whot365 have taken reasonable precautions to avoid those circumstances.

Account Suspension may be implemented by Whot365 due to the following reasons:

a. National Database for Restricted Persons – persons banned from gaming.
b.Multiple accounts – only one (1) Online Gaming Platform account shall be allowed perplayer.
c. Promo and Chips Abuser – engaged in activities that are in breach of our promotional guidelines.
d. Underage and Banned Personalities – only persons twenty-one (18) years of age and above and not among banned personalities
e. Other transactions that may be deemed suspicious and subject to further investigation upon the sole and exclusive discretion of Whot365.
f. Use of bot software is not permitted and, if the player is found to have used such software, it will be considered cheating, and the player may be sanctioned accordingly.

Anti-Money Laundering (AML) Compliance Provision

1. Compliance with Anti-Money Laundering Laws:

a. You acknowledge and agree that Whot365, the operator of this Online Gaming Platform, is committed to full compliance with all applicable anti-money laundering laws and regulations, including but not limited to the Anti-Money Laundering Laws (“AML Laws”).
2. Customer Verification and Reporting:

a. By using the Online Gaming Platform, you agree and understand that Whot365 may perform customer verification checks and keep records of your transactions in accordance with AML requirements. b. You agree to report any suspicious or potentially AML-related activity or transaction to BingoPlus immediately upon becoming aware of such activity.
3. Record Retention:

a. Whot365 shall maintain accurate records of your transactions and personal information as required by law. Such records may be retained for a specified period of time in accordance with AML regulations.

4. Account Termination:

a. You acknowledge that Whot365 reserves the right to suspend, terminate or restrict access to the Platform for any player found to be involved in or reasonably suspected of being involved in money laundering or other illegal financial activities. Whot365 may (but is not obliged to) notify you before suspending, terminating or restricting access in accordance with these Terms. You acknowledge that Whot365 has the right to suspend, terminate or restrict access, and therefore, you shall indemnify Whot365 from any and all consequences arising from such suspension, termination or restriction, or any loss or damage you may suffer as a result.

5. Cooperation with Investigations:

a. You agree to cooperate with Whot365, law enforcement agencies and relevant authorities in the event of an anti-money laundering investigation or inquiry.

6. Penalties for Non-Compliance:

a. You acknowledge that non-compliance with anti-money laundering laws and regulations may result in legal penalties and may result in the suspension, termination or restriction of their account on the Platform.

7. Revision of Anti-Money Laundering Requirements:

a. You agree that Whot365 may, at its sole discretion, modify its anti-money laundering requirements to comply with changes in anti-money laundering laws and regulations. You shall comply with such changes promptly.

These Terms of Use may be changed, revised, updated and amended from time to time without prior notice or consent from the user.

1. Introduction

1.1 Welcome to our Whot365 Platform. Whot365 takes its responsibilities under applicable privacy laws and regulations (“Privacy Laws”) seriously and is committed to respecting the privacy rights and concerns of all users of our Whot365 website and mobile application (the “Platform”) (we refer to the Platform and the services we provide on the Platform collectively as the “Services”). Users are those who register an account with us to use the Services. We recognize the importance of the personal data you entrust to us and believe that it is our responsibility to properly manage, protect and handle your personal data. This privacy policy (“Privacy Policy” or “Policy”) is designed to help you understand how we collect, use, disclose and/or process the personal data you provide to us and/or we have about you (whether now or in the future), and to help you make an informed decision before providing us with any personal data.

1.2 “Personal Data” or “Personal Information” means data about an individual (whether true or not) that, or that data and other information an organization has or may have, can identify that individual. Common examples of personal information include name, ID number and contact information.

1.3 By using the Services, registering an account with us, visiting our Platform or accessing the Services, you acknowledge and agree that you are accepting the practices, requirements and/or policies outlined in this Privacy Policy and hereby consent to our collection, use, disclosure and/or processing of your personal information as described herein. If you do not agree to the processing of your personal data as described in this Privacy Policy, please do not use our Services or access our Platform. If we change our Privacy Policy, we will notify you, including by posting those changes or the revised Privacy Policy on our Platform. We reserve the right to modify this Privacy Policy at any time. To the maximum extent permitted by applicable law, your continued use of the Services or Platform constitutes your acknowledgement and acceptance of the changes made to this Privacy Policy.

1.4 This Policy applies in conjunction with other notices, contractual terms, consent terms that apply to our collection, storage, use, disclosure and/or processing of your personal data, and this Policy is not intended to replace those notices or terms unless we expressly state otherwise.

1.5 Unless expressly stated otherwise, this Policy applies to buyers and sellers using the Services.

2. When does Whot365 collect personal data?

2.1 We will/may collect your personal information:

• When you register and/or use our services or platform, or open an account with us;
• When you enter into any agreement or provide other documents or information in connection with your interaction with us, or when you use our products and services;
• When you interact with us, for example by telephone (which may be recorded), letter, fax, face-to-face meetings, social media platforms and email, including when you interact with our customer service agents;
• When you use our electronic services, or interact with us through our applications or use the services on our platform. This includes, but is not limited to, through cookies we may deploy when you interact with our applications or websites;
• When you grant permission on your device to share information with our applications or platforms;
• When you connect your Whot365 account with your social media or other external accounts or use other social media features, subject to the provider's policies;
• When you conduct transactions through our services;
• When you provide us with feedback or complaints;
• When you submit your personal data to us for any reason The above is not exhaustive and only lists some common situations where your personal data may be collected.

3. What personal data does Whot365 collect?

3.1 Personal data that Whot365 may collect includes, but is not limited to:

• Name;
• Email address;
• Date of birth;
• Billing and/or shipping address;
• Bank account and payment information;
• Phone number;
• Gender;
• Information sent by or related to the device used to access our Services or Platform;
• Information about your network and the people and accounts you interact with;
• Photographs or audio or video recordings;
• Government-issued identification or other information we require for due diligence, know your customer, identity verification or fraud prevention purposes;
• Marketing and communications data, such as your preferences for receiving marketing from us and third parties, your communications preferences and communications history with us, our service providers and other third parties;
• Usage and transaction data, including details about your searches, orders, ads and content you interact with on the Platform, and other products and services relevant to you;
• location data;
• any other information about users when they register to use our Services or Platform and while they are using the Services or Platform, and information about how users use our Services or Platform; and
• aggregated data about the content that users engage with.

3.2 You agree not to submit any inaccurate or misleading information to us and agree to inform us of any inaccuracies or changes to such information. We reserve the right to request further documentation to verify the information you provide at our sole discretion.

3.3 If you register as a user of our Platform using your social media account (“Social Media Account”), link your Whot365 account to your Social Media Account or use any Whot365 Social Media Features, we may access information about you that you voluntarily provide to that provider in accordance with the policies of the provider of your Social Media Account, and we will always manage and use any such personal data in accordance with this Policy.

3.4 If you do not want us to collect the above information/personal data, you may opt-out at any time by notifying our Data Protection Officer in writing. For more information on opting-out, please see the section below titled “How can you withdraw consent, delete, request access to or modify information you have provided to us?” Please note, however, that opting out or withdrawing your consent for us to collect, use or process your personal data may affect your use of the Services and Platform.

4. Collection of Other Data

4.1 As with most websites and mobile applications, your device sends information which may include data about you that gets logged by a web server when you browse our Platform. This typically includes without limitation your device’s Internet Protocol (IP) address, computer/mobile device operating system and browser type, type of mobile device, the characteristics of the mobile device, the unique device identifier (UDID) or mobile equipment identifier (MEID) for your mobile device, the address of a referring web site (if any), the pages you visit on our website and mobile applications and the times of visit, and sometimes a "cookie" (which can be disabled using your browser preferences) to help the site remember your last visit. If you are logged in, this information is associated with your personal account. The information is also included in anonymous statistics to allow us to understand how visitors use our site.

4.2 Our mobile applications may collect precise information about the location of your mobile device using technologies such as GPS, Wi-Fi, etc. We collect, use, disclose and/or process this information for one or more Purposes including, without limitation, location-based services that you request or to deliver relevant content to you based on your location or to allow you to share your location to other Users as part of the services under our mobile applications. For most mobile devices, you are able to withdraw your permission for us to acquire this information on your location through your device settings. If you have questions about how to disable your mobile device's location services, please contact your mobile device service provider or the device manufacturer.

4.3 As when you view pages on our website or mobile application, when you watch content and advertising and access other software on our Platform or through the Services, most of the same information is sent to us (including, without limitation, IP Address, operating system, etc.); but, instead of page views, your device sends us information on the content, advertisement viewed and/or software installed by the Services and the Platform and time.

5. COOKIES

5.1 We or our authorized service providers and advertising partners may from time to time use "cookies" or other features to allow us or third parties to collect or share information in connection with your use of our Services or Platform. These features help us improve our Platform and the Services we offer, help us offer new services and features, and/or enable us and our advertising partners serve more relevant content to you, including through remarketing. “Cookies” are identifiers that are stored on your computer or mobile device that record data about computer or device, how and when the Services or Platform are used or visited, by how many people and other activity within our Platform. We may link cookie information to personal data. Cookies also link to information regarding what web pages you have viewed. This information is used to enable our third party advertising partners to serve advertisements on sites across the internet, and to conduct data analysis and to monitor usage of the Services.

5.2 You may refuse the use of cookies by selecting the appropriate settings on your browser or device. However, please note that if you do this you may not be able to use the full functionality of our Platform or the Services.

6. HOW WE STORE THE INFORMATION YOU PROVIDE US?

6.1 We may collect, use, disclose and/or process your personal data for one or more of the following purposes:

• to consider and/or process your application/transaction with us or your transactions or communications with third parties via the Services;
• to manage, operate, provide and/or administer your use of and/or access to our Services and our Platform, as well as your relationship and user account with us;
• to respond to, process, deal with or complete a transaction and/or to fulfil your requests for certain products and services and notify you of service issues and unusual account actions;
• to enforce our Terms of Service or any applicable end user license agreements;
• to protect personal safety and the rights, property or safety of others;
• for identification, verification, due diligence, or know your customer purposes;
• to evaluate and make decisions relating to your credit and risk profile and eligibility for credit products;
. to maintain and administer any software updates and/or other updates and support that may be required from time to time to ensure the smooth running of our Services;
• to deal with or facilitate customer service, carry out your instructions, deal with or respond to any enquiries given by (or purported to be given by) you or on your behalf;
• to contact you or communicate with you via voice call, text message and/or fax message, email and/or postal mail or otherwise for the purposes of administering and/or managing your relationship with us or your use of our Services, such as but not limited to communicating administrative information to you relating to our Services. You acknowledge and agree that such communication by us could be by way of the mailing of correspondence, documents or notices to you, which could involve disclosure of certain personal data about you to bring about delivery of the same as well as on the external cover of envelopes/mail packages;
• to allow other users to interact, connect with you or see some of your activities on the Platform, including to inform you when another User has sent you a private message, posted a comment for you on the Platform or connected with you using the social features on the Platform;
• to conduct research, analysis and development activities (including, but not limited to, data analytics, surveys, product and service development and/or profiling), to analyse how you use our Services, to recommend products and/or services relevant to your interests, to improve our Services or products and/or to enhance your customer experience;
• to allow for audits and surveys to, among other things, validate the size and composition of our target audience, and understand their experience with Whot365 Services;
• for marketing and advertising, and in this regard, to send you by various mediums and modes of communication marketing and promotional information and materials relating to products and/or services (including, without limitation, products and/or services of third parties whom Whot365 may collaborate or tie up with) that Whot365 (and/or its affiliates or related corporations) may be selling, marketing or promoting, whether such products or services exist now or are created in the future. You can unsubscribe from receiving marketing information at any time by using the unsubscribe function within the electronic marketing material. We may use your contact information to send newsletters or marketing materials from us and from our related companies;
• to respond to legal processes or to comply with or as required by any applicable law, governmental or regulatory requirements of any relevant jurisdiction or where we have a good faith belief that such disclosure is necessary, including, without limitation, meeting the requirements to make disclosure under the requirements of any law binding on Whot365 or on its related corporations or affiliates (including, where applicable, the display of your name, and contact details);
• to produce statistics and research for internal and statutory reporting and/or record-keeping requirements;
• to carry out due diligence or other screening activities (including, without limitation, background checks) in accordance with legal or regulatory obligations or our risk management procedures that may be required by law or that may have been put in place by us;
• to audit our Services or Whot365 business;
• To prevent or investigate any actual or suspected breach of our Terms of Service, fraud, illegal activity, negligence or misconduct, whether or not related to your use of our Services, or any other matter arising out of your relationship with us;
• To respond to any threatened or actual claim against Whot365, or other claim that any Content infringes the rights of a third party;
• To store, host, back up (whether for disaster recovery or other purposes) your personal data, whether in or outside your jurisdiction;
• To process and/or facilitate business asset transactions or potential business asset transactions involving Whot365 as a participant or only Whot365's related companies or affiliates as participants, or involving Whot365 and/or any one or more of Whot365's related companies or affiliates as participants, and there may be other third-party organizations involved in such transactions. "Business Asset Transaction" means the purchase, sale, lease, merger, consolidation or any other acquisition, disposal or financing of an organization or a portion of an organization or any business or assets of an organization; and/or;
• Any other purpose that we notify you of when we obtain your consent.

(collectively, the “Purposes”).

6.2 You acknowledge, consent and agree that Whot365 may access, preserve and disclose your account information and content if required to do so by law or pursuant to a court order or request from any governmental or regulatory authority with jurisdiction over Whot365, or in the good faith belief that such access, preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) comply with the request of any governmental or regulatory authority with jurisdiction over Whot365; (c) enforce the Whot365 Terms of Service or this Privacy Policy; (d) respond to any threatened or actual claim against Whot365 or other claim that any Content infringes the rights of a third party; (e) respond to your requests for customer service; or (f) protect the rights, property or personal safety of Whot365, its users and/or the public.

6.3 Because the purposes for which we will/may collect, use, disclose or process your personal data depend on the circumstances at hand, such purposes may not appear above. However, we will inform you of such other purposes when we obtain your consent, unless privacy laws permit the processing of applicable data without your consent.

7. How does Whot365 protect and retain customer information?

7.1 We implement various security measures to strive to ensure the security of your Personal Data on our systems. User Personal Data is contained within secure networks and is only accessible to a limited number of employees who have special access rights to such systems. However, we cannot guarantee absolute security.

7.2 We will retain Personal Data in accordance with the Privacy Act and/or other applicable laws. That is, we will destroy or anonymize your Personal Data when we reasonably determine that (i) retention of such Personal Data is no longer necessary for the purposes for which the Personal Data was collected; (ii) retention is no longer necessary for any legal or business purpose; and (iii) there is no other legitimate interest in further retaining such Personal Data. If you stop using the Platform, or your license to use the Platform and/or the Services is terminated or revoked, we may continue to store, use and/or disclose your Personal Data in accordance with this Privacy Policy and our obligations under the Privacy Act. Subject to applicable law, we may securely dispose of your Personal Data without prior notice to you.

8. Does Whot365 disclose information it collects from visitors to external parties?

8.1 In conducting our business, we will/may need to use, process, disclose and/or transfer your Personal Data to our third-party service providers, agents and/or our affiliates or related companies and/or other third parties, who may be located in or outside Singapore, for one or more of the purposes listed above. Such third-party service providers, agents and/or affiliates or related companies and/or other third parties will process your Personal Data on our behalf or otherwise for one or more of the purposes listed above. We endeavour to ensure that third parties and our affiliates protect your Personal Data from unauthorised access, collection, use, disclosure, processing or similar risks and retain your Personal Data only for the period for which your Personal Data is being used for the purposes listed above. Such third parties include but are not limited to:

. Our subsidiaries, affiliates and related companies;
. Other users of our Platform, for one or more of the purposes listed above;
• Contractors, agents, service providers and other third parties that we use to support our business. These include, but are not limited to, parties who provide administrative or other services to us, such as mailing companies, logistics service providers, financial service providers, advertising and marketing partners, telecommunications companies, information technology companies and data centers;
• Governmental or regulatory authorities with jurisdiction over Whot365 or as otherwise permitted by Section 6.2;
• Governmental or regulatory authorities with jurisdiction over Whot365 or as otherwise permitted by Section 6.2;
• In the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Whot365's assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal data held by Whot365 about users of our Services is one of the assets transferred; or as counterparties in a business asset transaction in which Whot365 or any of its affiliates or related companies is involved;
• And third parties to whom we disclose information for one or more Purposes, who in turn collect and process your personal data for one or more Purposes.

8.2 We may share user information, including user information about our users, and information about their use of the Services, with advertising partners and third-party advertising, remarketing and/or other program providers. We may share user information, including user information about our users, and information about their use of the Services, with advertising partners and third-party advertising, remarketing and/or other program providers.

8.3 For the avoidance of doubt, where privacy or other applicable laws permit an organization like us to collect, use or disclose your personal data without your consent, such permission granted by law will continue to apply. Consistent with the above and subject to applicable law, we may use your personal data for recognized legal bases, including to comply with our legal obligations, to perform our contract with you, to achieve legitimate interests and our reasons for using it outweigh any impairment of your data protection rights, or where necessary in connection with a legal claim.

8.4 Personal data transmitted to or contained on the Website may be unlawfully intercepted or accessed by third parties, technology may malfunction or fail to work as intended, or someone may access, abuse or misuse information through no fault of ours. Nonetheless, we will deploy reasonable security measures to protect your personal data as required by privacy laws; however, it is inevitable that absolute security cannot be guaranteed, such as, but not limited to, when malicious and sophisticated hacker attacks lead to unauthorized disclosures that are not our fault.

8.5 Subject to Whot365's Terms of Service, a user (including any employee, agent, representative or any other person acting on that user's behalf) who comes into possession of another user's personal data through the use of the Services (the "Receiving Party") hereby agrees that they will (i) comply with all applicable privacy laws with respect to any such data, including any collection, processing, storage or transmission of such data; (ii) allow Whot365 or the user whose personal data the Receiving Party has collected (the "Disclosing Party") to delete the collected data from the Receiving Party's database; and (iii) allow Whot365 or the Disclosing Party to review the information the Receiving Party has collected about them in each of the cases of (ii) and (iii) above and to comply with and process as required by applicable law.

8.6 Notwithstanding anything herein, User (including any employee, agent, representative or any other person acting on behalf of such User) shall comply with all applicable privacy laws and, with respect to any User Personal Data received from Whot365, (i) shall not use such User Personal Data except as reasonably necessary to respond to User’s inquiries and to respond, process, handle or complete transactions without the prior written consent of User and Whot365; (ii) shall refrain from using such information to contact User outside of the Whot365 platform; (iii) shall not disclose such User Personal Data to any unauthorized third party without the prior written consent of Buyer and Whot365; (iv) shall take adequate security measures to protect the Personal Data of each Whot365 User in its possession, retain such data only for the purposes set out above and for the period required under privacy laws, and delete or return such data to Whot365 upon any request by Whot365 or as soon as possible after the completion of a transaction; and (v) shall notify Whot365’s official email if any potential data breach or other loss of such User Data occurs. blue">[email protected].

9. User age information

9.1 The Services are not intended for individuals under the age of 21. We do not knowingly collect or maintain any personal data or non-personally identifiable information from anyone under the age of 21, and no part of our Platform or other Services is directed to individuals under the age of 21. We will close any accounts dedicated to such individuals and will remove and/or delete any personal data we believe was submitted by someone under the age of 21.

10. Information collected by third parties

10.1 Our Platform uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your device, to help the Platform analyze how users use the Platform. The information generated by the cookie about your use of the Platform (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the Platform, to compile reports on website activity for website operators and to provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

10.2 From time to time, we and third parties may make software applications available for download through the Platform or Services for your use. These applications may separately access and allow third parties to view your identifiable information, such as your name, your user ID, the IP address of your device, or other information, such as any cookies you may have previously installed or that were installed for you by a third-party software application or website. In addition, these applications may ask you to provide additional information directly to the third party. The third-party products or services offered through these applications are not owned or controlled by Whot365. We encourage you to read the terms and other policies posted by such third parties on their websites or elsewhere.

11. Disclaimer Regarding Security and Third-Party Websites

11.1 We do not guarantee the security of your Personal Data and/or other information you provide on third-party websites. We do implement a variety of security measures to maintain the security of your Personal Data in our possession or control. Your Personal Data is contained behind secure networks that are only accessible by a limited number of persons who have special access rights to such systems, and who are required to keep the Personal Data confidential. When you place an order or access your Personal Data, we offer the use of a secure server. All personal data or sensitive information you provide is encrypted into our database and can only be accessed as described above.

11.2 In order to provide you with more value, we may select various third-party websites to link to and build into the Platform. We may also engage in co-branding and other relationships to provide e-commerce and other services and functionality to our visitors. These linked websites have separate privacy policies and security arrangements. We have no control over these linked websites, even if the third party is affiliated with us, and each has privacy and data collection practices that are independent of ours. We may not receive data collected by our co-branding partners or third-party websites (even if offered on or through our Platform).

11.3 Therefore, we are not responsible for the content, security arrangements (or lack thereof), and activities of these linked websites. These linked websites are provided for your convenience only and therefore you access them at your own risk. Nonetheless, we seek to protect the integrity of our Platform and the links on each of them and therefore welcome any feedback about these linked websites (including, but not limited to, where a specific link does not work).

12. How can you withdraw consent, request access or correct information you have provided to us?

12.1 Withdrawal of Consent

12.1.1 You may withdraw your consent to the collection, use and/or disclosure of your personal data in our possession or control and/or request deletion by sending an email to our official email address [email protected], and we will process such requests in accordance with this Privacy Policy and our obligations under the Privacy Act and other applicable laws. However, your withdrawal of consent may mean that we will not be able to continue to provide services to you, and we may need to terminate the existing relationship and/or contract between you and us.

12.2 Request to Access or Correct Personal Data

12.2.1 If you have an account with us, you can personally access and/or correct your personal data currently in our possession or control through the account settings page on the Platform. If you do not yet have an account with us, you can request access and/or correction of your personal data currently in our possession or control by submitting a written request to us. We need you to provide sufficient information to determine your identity and the nature of your request so that we can process your request. Therefore, please submit your written request by sending an email to our official mailbox [email protected].

12.2.2 We reserve the right to refuse to correct your personal data in accordance with the provisions of the Privacy Law if the Privacy Law requires and/or authorizes organizations to refuse to correct personal data in the prescribed circumstances.

13. Questions, concerns or complaints? Contact us

13.1 If you have any questions or concerns about our privacy practices, you are welcome to contact us by email: [email protected]